CONTACT US

We would love to hear from you!

Whether you have a question about sizing, need help choosing the right outfit for your dog or cat, want to know more about our personalized pet apparel or simply need an update on your order, our team at biojk.com is happy to help.

How to Reach Us

Email: hey@biojk.com

Phone: +49 163 0384159

We read every message personally and usually reply within 24 to 48 hours on business days. To help us assist you as quickly as possible, please include your order number in your message if your question is about an existing order.

Sizing Help

Not sure which size fits your pet best? Just send us your pet's chest girth, neck size and back length along with the breed, and we will gladly recommend the right fit.

Our Address

BeSmart UG (haftungsbeschränkt)

Kolonnenstraße 8

10827 Berlin

Germany

Please note that this is our business address and not a return address. If you would like to send something back, please contact us first by email so we can give you the correct return instructions.

Thank you for choosing biojk.com. We look forward to hearing from you and your furry friend!